We Come to YOU! (in the Greater Sacramento Area)
No one likes to have to disconnect the dusty, tangled mess of wires to take their computer somewhere to be fixed...It's heavy (most of the time), cumbersome, borderline dangerous and VERY inconvenient. We will come to your location(s) and service your system(s).
Something Quick? We can work remotely on any internet connected computer...ANYWHERE!
What's easier than having someone come to you to fix your computer? Not having to have someone come out at all! We can use our secure remote assistance software to start a session where you allow us to "virtually" sit at your computer to perform diagnostics, fix something quick, or simply do a tune-up. As long as you can connect to the internet and use your browser, we can go to work! Better yet, there's no on-site fee!
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Hourly RatesOn-Site (Residential)
$105/hr 1st Hour = $121.50 (includes $16.50 trip-charge per arrival in Sacramento Area) On-Site (Business) $125/hr 1st Hour = $141.50 (includes $16.50 trip-charge per arrival in Sacramento Area) Remote $95/hr 30-minute minimum & no trip charge; credit card required in advance for new customers Cisco $215/hr 1-hr minimum Onsite (with $16.50 trip-charge) or Remote (no trip-charge) Service Level Window (SLW):
Mon. – Fri. 9 a.m – 5 p.m*^ Excludes Holidays *After Hours rate of $160 - $190/hr ($325/hr for Cisco) for support starting before 9AM and/or continuing past/starting after 5PM ^Weekend rate of $180 - $220/hr ($345/hr for Cisco) w/1HR minimum (10AM-4PM only) |
Tune-Ups
Basic
$85 (recommended every 2 months). Includes OS/Software update scans & installations (minus service-packs), temporary files purge & free space reallocation Advanced $190 recommended every 6 months). Includes the Basic PLUS Service Pack installation, Drive defragmentation, Registry cleanse and Event Logs review for underlying issues. Service Level Window (SLW):
Mon. – Fri. 9 a.m – 5 p.m*^ Excludes Holidays *After Hours rate of $175/hr for support starting before 9AM, continuing past/starting after 5PM ^Weekend rate of $175/hr w/1HR minimum (10AM-4PM only) |
System Reloads
Basic
$215 Re-installation & Update of pre-existing Operating System & Drivers (no data back-up) Comprehensive $325 Data back-up, Re-installation & Updating of pre-existing Operating System & Software, System Optimization, Restore Point & Data Migration. Expedited $100 Additional fee for 48hr (max) turn-around for either Basic or Comprehensive |